Shipping FAQs

ETHICAL EXPRESS

While we are moving to a model with express shipping on all orders, we will make no sacrifice in our efforts to remain as sustainably efficient as possible. All orders will be sent using express shipping and will get sent out within 1-2 business days of the order being placed.  

COMPOSTABLE MAILERS

Every order we send will be using our 100% Compostable Mailers for all of our orders. Made from plant-based materials, these Compostable Mailers compost in 6 months (180 days) and is certified for both home and commercial compost.

ZERO WASTE

We will also reduce our carbon impact by limiting extra plastic packaging inside each shipment. When you receive an order from us there will only be the product inside the 100% recycled mailer, no added plastic shipping wrapping or plastic product bags. We will also reduce the need for large labels and tags on each garment as this is an added waste product as well.  

WORLD WIDE SHIPPING

We offer our express shipping worldwide. No matter where you are in the world, don't worry, we got you! We are here to support your efforts to be a proud plant-based athlete. So where ever you are we'll find a way to get you your order as quickly as possible. If you have any questions or specific shipping instructions for your orders please feel free to reach out to us at hello@veganathletic.co. 

FREE SHIPPING 

Depending on where you are in the world we are happy to offer you free express shipping. Unfortunately, we can not offer free shipping to all countries in the world but we will do our best to make shipping as quick and affordable as possible. 

Currently the following regions qualify for free shipping: 

  • USA - Free shipping on orders over $50
  • Canada - Free shipping on orders over $180 
  • Australia - Free shipping on orders over $180
  • Europe - Free shipping on orders over $200 

 EXCHANGES

Do the best you can to measure yourself up using our accurate size guides for each product and feel free to send us an email if you're having any sizing issues or have any questions in advance. We have no problem with you needing to exchange a size as long as we have it in stock. For all returns and exchanges you can head on over to our RETURNS | EXCHANGES page for more info and details.

 

—  SHIPPING FAQs —

Where do you ship?

Everywhere. 

Incorrect Address
Vegan Athletic is not responsible for return shipping if the customer enters the wrong shipping address during checkout. Please make sure you include your COMPLETE address when entering it in the checkout process. This includes your apartment number and correct postal code.
 
Are shipping times guaranteed?
We do not guarantee arrival times on international shipments.
 
What if my item is not delivered or is lost in transit?
Once parcels are set out and tracking numbers are given, Vegan Athletic is legally not responsible for lost or damaged goods. Please ensure shipping confirmation details are kept securely in case further investigation is required.
 
What are the taxes and duties I will have to pay?
This depends on your country.
Please note all duties and taxes charged by customs of the destination country are the sole responsibility of the buyer and will not be refunded or reimbursed by Vegan Athletic for any reason.